Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 21, 2025

Introduction

PT IFOS SATRIA MAHKOTA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you consent to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name and contact information (email, phone number, address)
  • Company information and job title
  • Communication preferences
  • Account credentials and authentication data

Technical Information

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

Business Information

  • Company size and industry
  • Business requirements and project details
  • Technical infrastructure information
  • Service usage and performance data

How We Use Your Information

Service Delivery

  • • Provide and maintain our services
  • • Process service requests
  • • Deliver technical support
  • • Manage client relationships

Communication

  • • Respond to inquiries
  • • Send service updates
  • • Marketing communications
  • • Newsletter distribution

Improvement

  • • Analyze usage patterns
  • • Improve service quality
  • • Develop new features
  • • Conduct research

Legal Compliance

  • • Meet legal obligations
  • • Protect our rights
  • • Prevent fraud
  • • Ensure security

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist in operating our business
  • When required by law or to protect our rights
  • In connection with business transfers or mergers
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL/TLS encryption for data transmission
  • Secure data storage and access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request data portability
  • Object to processing of your information

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences
  • Analyze website traffic
  • Personalize content
  • Improve our services

You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

PT IFOS SATRIA MAHKOTA

IKA Building Komplek Duta Merlin Blok.B31-B32
Jl. Gajah Mada No. 3-5, Jakarta Pusat
DKI Jakarta 10130

Email: privacy@ifossatriamahkota.com

Phone: 0823-8246-6170

Questions About Your Privacy?

We're here to help with any privacy concerns you may have